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  • What's the Cancellation Policy?
    Cancellation Policy If the event is cancelled by the organisers/government as a result of the covid pandemic (lockdown, restrictions on outdoor events,…), all monies will either be fully refunded or carried forward to the following year if preferred. If booking is cancelled by stall holder, the following refund policy will apply: Up to August 31st, 50% refund or carry forward to the following year From 1st September no refund As there is a possibility of the stall fee increasing the following year, by agreeing to carry their fee forward in case of cancellation, traders would avoid paying that increase. Should traders cancel the following year after having carried forward their previous year's booking, no money will be refunded or carried forward. N.B. Bookings are accepted on the basis that all legal and local authority regulations are met by the applicant with no recourse to the festival organisers or expectation on such organisers to have full and complete of all applicants.
  • I don't have a PayPal account - can I pay another way ?
    Yes, you can pay by the various options outlined below BACS Lloyds Bank Kingston Branch Account No: 02049589 Sort Code:  30-94-77 Please use your Company name as reference Please email surbfestbookings@gmail.com when payment is made Cheque: Payable to Surbiton Festival Post to : Surbiton Festival c/o Liz Spicer 1 Meryon Court 38 Lovelace Gardens Surbiton Surrey KT6 6SL PayPal: paypal.me/surbitonfestival Remember the booking process is only complete once we have received PLI & RA documents
  • How wide is the gate to St Andrews Square?
    2.5m
  • How do I book a Stall?
    Book via the website https://www.surbitonfestival.co.uk/events/surbiton-festival-2024 There are 3 types of stall Market Stall - Pre-Erected Stall in Victoria and St Andrews Roads Space for Gazebo - bring your own gazebo for a space in the Market in Victoria & St Andrews Roads Food or Drink Stall - Stall for serving food and/or drink to be consumed on the day. Usually situated in St Andrews Square
  • What are the details and timings for Festival day for Stallholders?
  • When is the next Festival?
    The Surbiton Festival is always held on the 4th Saturday of September so the next Festival will be September 28th 2024
  • Booking a Stall for 2024
    Stalls for Surbiton Festival 2024 are now sold out We are operating a waiting list Please email surbfestbookings@gmail.com to be added to the waiting list
  • Do you have an example Risk Assessment?
    Example of a Risk Assessment - see example
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